Since the recent graphical update, a number of people have been reporting receiving a message on starting, that many graphic cards have been not been compatible with the new Direct X version.
In the most recent patch, fallback support for DirectX 10 has been added. When the system detects that you have a graphics card that only supports DirectX 10, it will fallback to using DirectX 10.
However, this fallback process may be removed in the future when weMindArk adds graphical features that DirectX 10 cannot handle. If your graphics card does not support DirectX 11, we recommend upgrading to a newer card before the fallback support is removed.
Most of the recent version of windows usually comes with DirectX 11 by default, older version of windows may need to download and install it, to check your DirectX version
- Click Start.
- Search and Click Run (Start > All Programs > Accessories > Run)
- Type "dxdiag" in the Run window
- If DirectX version is less than 11: Download DirectX 11 (Official Microsoft Website)
Note: Even if you have DirectX 11 is installed, your hardware might not be compatible with it. Cards older than Nvidia's 400 GT series or AMD's HD 5000 series are not be compatible with DirectX 11, even if you have it installed.